A series of anecdotes with or without any connection to the running of a restaurant.

Thursday, October 27, 2005

Hole in the wall...



Hole in the Wall...



















This is the original Hole in the Wall as described by St. Amex and St. Visa...

I only use ATMs on holiday and I think they are great.
But I make sure I use my debit card. I don't own a credit card because I don't believe in debt.

If I don't have it I don't spend...
If I have Karen takes it...
So either way, I always go out light!

At our restaurants, customers are handed the wireless terminal and asked to follow the instructions:
Enter your pin. Press enter.

Do you want to leave a tip...
(Their smile disappears!)

If you do press enter otherwise press CLR (For the waiter to clear off!)
"I've left a tip on the table, you know!"
Most of the time, under the table is a tip...(muck, trash, rubbish...)

Most waiting staff around the world consider their tips (gratuities, pourboire...) to be part of the job but customers are often reluctant to leave a single penny. It is not in their habit to do so.

What is it like in your part of the world?

To tip or not to tip! That is the question!

The picture was taken along the seafront in Cartagena (Murcia). Posted by Picasa

26 Comments:

Blogger Shyha said...

As far as my experiences are considered I may say that there's no tip culture in Poland. However, it's widespreaded in polish movies (even from communism times). I've seen a talkshow about waiters recently and they after asked about tips they considered it as a very usual behavior. I, personally, am giving tips when the waiter deserves it :]

So, my conclusion is: it is normal to give a tip right here but it's not formal (not 'included in check'). I don't know about any informal rules on how much tip to give.

28/10/05 8:10 AM  
Blogger DCveR said...

Here in Portugal the tip is not included in the check. If the service is nice people usually tip by rounding up the value they are supposed to pay, no strict rules.
But you must take into account that unlike waiters in the US for example, here waiters have a normal wage independent of their tips.

28/10/05 10:35 AM  
Blogger cream said...

In France and the US, waiting staff rely on their tips to top up their wages.
And they can get rather nasty if they're not tipped at least 10%-15%!
In the UK, only those who understand tipping will leave around 10%.
But foreign travel is contributing to a change in mentality.

London waiters can be just as nasty as their French counterparts if customers attempt to leave without tipping...

28/10/05 10:47 AM  
Blogger isis said...

Yeah, tips in the US are almost a given. I never waitressed but one of my friends has (a lot) and her total income depended greatly upon those 15% tipa.

As for personal tipping. I try to be generous. For ex. if it's a busy and you can tell that the person is trying their hardest to get your meal in fast with a smile, I will go above and beyond the call of tipping the appropriate amount.
Now, if it's a crappy waiter, & horrible service...well, you do the math!

28/10/05 10:52 AM  
Blogger cream said...

Isis, the calculator says "Zilch to crappy waiter!"
Obnoxious waiters don't usually last in the job.

Tips should be a measure of one's appreciation of the service but some servers give poor service and take the tip for granted.

28/10/05 11:17 AM  
Blogger isis said...

Yes, sad, but true....

28/10/05 11:20 AM  
Blogger Guyana-Gyal said...

In Jamaica, there's a store called Hole in the Wall. Don't ask me, I dunno.

I agree about debts. Not good things at all.

We tip here, I don't remember, there's some sort of %, too much math for me, someone else always works it out :-D

28/10/05 11:56 AM  
Blogger cream said...

GG, I know of places where waiters are tipped...upside down by two-legged snakes to relieve them of their hard-earned tips...

28/10/05 12:22 PM  
Blogger Guyana-Gyal said...

Mm hm, I know those places too!

Some folks idea of work: they'll take your cash for you.

28/10/05 7:32 PM  
Blogger Guyana-Gyal said...

Still can't get over those waiters who get vexed if you don't tip enough...

28/10/05 7:33 PM  
Blogger cream said...

GG, I've heard horror stories of waiters blasting in public customers who've not left ENOUGH!
No joke!
I also know the tale of an usherette who nearly stopped a film because the couple she guided to their seats didn't tip her...in total bloody darkness!

That tips the balance in favour of serial killers and two-legged snakes!

28/10/05 7:45 PM  
Blogger Guyana-Gyal said...

This is in England?? Surely you jest!

28/10/05 11:04 PM  
Blogger Chill Daddy said...

I always tip 15% or so, but you know what bugs me? Wait staff at buffet places expecting tips.

If I'm gonna serve myself and make my own plate, maybe the waitress should give me some sort of gratuity for making her job easier. Don't you think? It could go by weight, the more the plate weighs, the less she had to lift, the more she has to pay me.... hmmm....

29/10/05 7:23 AM  
Blogger cream said...

GG, the first case was in NY and the second in Paris!
In the UK, tipless waiting staff mumble under their breath and hope you choke...
CD, I usually tip 10% but Zilch when there is a 10%-15% cover charge on bills...
Buffets! That's a bloody good idea!
I am sure you will find many cooperative waitresses who won't mind tipping you... into a vat of hot gravy!

29/10/05 9:09 AM  
Blogger Guyana-Gyal said...

New York and Paris. Ahhhha!!!

[Oh, you won't believe this...the word verification includes this 'OIL'.]

29/10/05 12:55 PM  
Blogger Caroline said...

Hi Cream!

I have a credit card but always clear it every month so that way I'm not in debt but my bank has to pay me interest (a tiny bit) instead of the other way round. Beat them at their own game!!!

I do leave tips (if they are deserved) and how much varies but I never add them to my credit card - when I was a waitress we put all the tips in a pot and shared them out that night - immediacy was important to me at the time!

Mind you I didn't last long... one day an order had got lost and the poor people had waited an hour for their meal (this was a pub) so once it was done the chef insisted that I carry all the plates out at once, spreading them out all over my arms - I'd never done it before ... I fell over and all their meals went flying!!!

So I do appreciate good waiting staff and know its a job that is beyond me.

29/10/05 6:05 PM  
Blogger cream said...

GG, Yes these city people think they own the world! Oil is good especially Olive Oyl, says Popeye!

Caro, nice to see you're back!

Aren't chefs horrid and bad tempered? Good job I can cook so if they raise their voices with me, I grab my apron and replace them!
I had a couple of accidents in my time! 3 Knickerbocker Glories on the same lady! One after the other!
Horrendous!
But, nowadays I just swoon around pretending to do some work!

29/10/05 7:25 PM  
Blogger Ale said...

here in NY, waiters and bartenders will pour you free drinks and bring you extra desserts or after dinner liquors... but it is understood that you better include the price of that drink with your tip.

30/10/05 10:29 PM  
Blogger Orange Raindrops said...

Here in Singapore we dun need to have tips. We got 10% services charge though.

31/10/05 7:54 AM  
Blogger cream said...

Ale, That's is horrendous!
These guys are thieves! It is bad enough handing free drinks out when they are not in position to do so but to charge customers and pocket the money themselves is daylight robbery...
What would a waiter do if you didn't leave him enough "tips" for the "free extras"?

Being in the business, I do hope that my staff are loyal enough not to resort to these practices...

O.R., I think service charge is ok as long as the money goes to the service staff instead of making up their wages...

31/10/05 11:58 AM  
Blogger Ale said...

it true it pretty much robbery- and if by chance you dont leave enough "tip" they won't do anything... just will remember you for next time and treat you accordingly.

they just hope you play along because you're getting a "discount" as well... but i agree- its like they're laundering money through you...

31/10/05 5:33 PM  
Blogger Green Glass Beads said...

In Ireland we tip depending on service, but most people prefer to give it directly to the waiter even if tips are shared, cos they are scared of management stealing it. It happens. A lot. Especially here in Barcelona.
Speaking of which, the Catalans are really scabby and leave coppers as what they consider a tip...

1/11/05 2:41 AM  
Blogger cream said...

I have notice that,GGB! About Spanish people not leaving tips.
And the way they talk to waiting staff! Horrid!

1/11/05 8:40 AM  
Blogger Caribbean Colors said...

Its rare for me to not tip. Bad food isn't the waitress's fault. However, a snotty or lazy server will get nothing from me. Getting bad service because the server has too much business, will still get a tip. In Belize, Belizeans do not tip, unless they have lived abroad. I've found Americans to be the biggest tippers (10-20%), second are the English and Canadian, I rarely get a tip from Italians or French (no big surprise there). In August I stopped tossing my tips into the change cup and started saving them. I was shocked at how they added up. I made 50 bzd ($25 U.S. in a week) It went right into my secret savings account.

1/11/05 7:53 PM  
Blogger Viking054 said...

I hate those people who whip out their calculators after a meal and ask "How much am I supposed to tip? 15%? 18%?" What does it matter how much you paid for the food?? Just because the food costs more doesn't mean the service should.

I tip whatever I think they deserve. If they are lousy, they get nothing.

1/11/05 11:45 PM  
Blogger cream said...

Lee, you are right! Americans tip well even here in the UK and we do get a few of them.
All our staff do end up with a decent amount every week because they pool and share the tips.
Viking, I tip around 10% wherever I go but I get your point that the cost of food and the amount of gratuity.

2/11/05 8:43 PM  

Post a Comment

<< Home